1. easyJet Plus membership entitles members to benefits which are detailed on the easyJet plus website.
2. easyJet Plus may entitle you to other special offers from easyJet and/or our selected partners. These will be advised to you at the time of application for membership and may be updated during the membership year.
3. Membership and any benefits provided by the membership are strictly personal and cannot be gifted or sold. Benefits do not apply to an entire booking made by the cardholder, only to the cardholder him/herself.
4. You must use your membership number to receive benefits.
5. The name on the membership card or virtual card must match name in photo ID used for travelling with easyJet. No refunds will be issued for member benefits mistakenly booked separately.
6. No refunds will be issued for member benefits used prior to membership start date.
7. Benefits provided by third parties are subject to the terms and conditions of the third party.
How to Join
8. easyJet Plus primary card membership may only be purchased by individuals aged 16 or over.
9. easyJet Plus membership can be purchased online on plus.easyJet.com by completing an online application form, or on board from our cabin crew. Membership fees will be advised to you at the time of application.
10. easyJet may refuse membership to any person and may terminate membership at any time.
11. Membership of easyJet Plus commences with the receipt of the membership ID number enabling you to book and use all benefits.
Renewals and Cancellation
12. After initial purchase you will have a 14 day cooling off period where you will be able to cancel your membership without giving any reason and receive a refund, less the value of any benefits received prior to cancellation. To exercise the right to cancel, you must inform us by calling the easyJet customer services team. To meet the cancellation deadline, you must notify us of your intentions to cancel before the cooling off period has expired.
Contact numbers and opening times of our customer services teams can be found on
13. Auto Renew: easyJet Plus membership is an on-going subscription which means that your membership is continuous and will be renewed automatically on the day following the last day of your membership year (a membership year is 12 months from the date you received your easyJet Plus membership ID number). Payment will be processed automatically from the most recent credit or debit card used when joining or renewing easyJet Plus. If your original credit or debit card has expired the payment may still be processed as it is the associated account that is charged. You will receive a notification by email 40 days prior to expiry of your membership informing you that your membership will be renewed automatically. If we are unable to process a payment, your order will not be processed and no payment will be taken. You will need to return to our account sign-up page and try again with an alternative payment card. You will be able to opt out of your upcoming auto renewal online by going to the ‘My Account’ section of the easyJet Plus website at least 5 days prior to the expiry of your membership.
14. Upon your auto renewal you will also have a 14 day cooling off period where you will be able to cancel your membership without giving any reason and receive a refund, less the value of any benefits received prior to cancellation. To exercise the right to cancel, you must inform us by calling the easyJet customer services team. To meet the cancellation deadline, you must notify us of your intentions to cancel before the cooling off period has expired.
15. If you cancel your membership during the cooling off period, we will reimburse to you all payments received from you for the new membership year using the same means of payment as you used for the initial transaction. You will not incur any fees as a result of the reimbursement.
16. After the 14 days cooling off period from the date of initial purchase or from the date of auto renewal, you will not be able to claim a full or partial refund of your membership, except in the case below.
17. Where in easyJet’s opinion any variation to these terms and conditions is materially detrimental to you, easyJet will notify you by email at least 10 days before the change takes effect, and you will have the right to cancel your membership before the change takes effect and a pro rata amount will be refunded to you. Once your membership is terminated or cancelled, you will not be entitled to easyJet Plus benefits.
Additional Cards
18. A primary card holder with a primary membership can purchase additional cards for their partner (Partner Card), other adults (additional adult cards) and children (Child card).
19. Children over the age of (2) must have their own membership card to be entitled to receive the benefits with the accompanying member parent/guardian.
Use of Your Personal Data
20. easyJet processes your personal data in accordance with our Privacy Policy. It is your responsibility to ensure all personal information you give us is correct and advise us as soon as possible if any of your personal details (and personal details related to individuals on additional card) change via the ‘My Account’ section on the easyJet Plus website.”
Variation
21. easyJet may vary these terms and conditions from time to time. The latest terms and conditions will be available on the easyJet Plus website.
22. easyJet may also vary or withdraw any benefits or any terms and conditions applicable to the benefits at any time.
Governing Law
23. These terms and conditions are subject to English law and the non-exclusive jurisdiction of the English Courts.
easyJet Plus Membership Terms and Conditions
Benefits
1. easyJet Plus membership entitles members to benefits which are detailed on the easyJet plus website.
2. easyJet Plus may entitle you to other special offers from easyJet and/or our selected partners. These will be advised to you at the time of application for membership and may be updated during the membership year.
3. Membership and any benefits provided by the membership are strictly personal and cannot be gifted or sold. Benefits do not apply to an entire booking made by the cardholder, only to the cardholder him/herself.
4. You must use your membership number to receive benefits.
5. The name on the membership card or virtual card must match name in photo ID used for travelling with easyJet. No refunds will be issued for member benefits mistakenly booked separately.
6. No refunds will be issued for member benefits used prior to membership start date.
7. Benefits provided by third parties are subject to the terms and conditions of the third party.
How to Join
8. easyJet Plus primary card membership may only be purchased by individuals aged 16 or over.
9. easyJet Plus membership can be purchased online on plus.easyJet.com by completing an online application form, or on board from our cabin crew. Membership fees will be advised to you at the time of application.
10. easyJet may refuse membership to any person and may terminate membership at any time.
11. Membership of easyJet Plus commences with the receipt of the membership ID number enabling you to book and use all benefits.
Renewals and Cancellation
12. After initial purchase you will have a 14 day cooling off period where you will be able to cancel your membership without giving any reason and receive a refund, less the value of any benefits received prior to cancellation. To exercise the right to cancel, you must inform us by calling the easyJet customer services team. To meet the cancellation deadline, you must notify us of your intentions to cancel before the cooling off period has expired.
Contact numbers and opening times of our customer services teams can be found on
13. Auto Renew: easyJet Plus membership is an on-going subscription which means that your membership is continuous and will be renewed automatically on the day following the last day of your membership year (a membership year is 12 months from the date you received your easyJet Plus membership ID number). Payment will be processed automatically from the most recent credit or debit card used when joining or renewing easyJet Plus. If your original credit or debit card has expired the payment may still be processed as it is the associated account that is charged. You will receive a notification by email 40 days prior to expiry of your membership informing you that your membership will be renewed automatically. If we are unable to process a payment, your order will not be processed and no payment will be taken. You will need to return to our account sign-up page and try again with an alternative payment card. You will be able to opt out of your upcoming auto renewal online by going to the ‘My Account’ section of the easyJet Plus website at least 5 days prior to the expiry of your membership.
14. Upon your auto renewal you will also have a 14 day cooling off period where you will be able to cancel your membership without giving any reason and receive a refund, less the value of any benefits received prior to cancellation. To exercise the right to cancel, you must inform us by calling the easyJet customer services team. To meet the cancellation deadline, you must notify us of your intentions to cancel before the cooling off period has expired.
15. If you cancel your membership during the cooling off period, we will reimburse to you all payments received from you for the new membership year using the same means of payment as you used for the initial transaction. You will not incur any fees as a result of the reimbursement.
16. After the 14 days cooling off period from the date of initial purchase or from the date of auto renewal, you will not be able to claim a full or partial refund of your membership, except in the case below.
17. Where in easyJet’s opinion any variation to these terms and conditions is materially detrimental to you, easyJet will notify you by email at least 10 days before the change takes effect, and you will have the right to cancel your membership before the change takes effect and a pro rata amount will be refunded to you. Once your membership is terminated or cancelled, you will not be entitled to easyJet Plus benefits.
Additional Cards
18. A primary card holder with a primary membership can purchase additional cards for their partner (Partner Card), other adults (additional adult cards) and children (Child card).
19. Children over the age of (2) must have their own membership card to be entitled to receive the benefits with the accompanying member parent/guardian.
Use of Your Personal Data
20. easyJet processes your personal data in accordance with our Privacy Policy. It is your responsibility to ensure all personal information you give us is correct and advise us as soon as possible if any of your personal details (and personal details related to individuals on additional card) change via the ‘My Account’ section on the easyJet Plus website.”
Variation
21. easyJet may vary these terms and conditions from time to time. The latest terms and conditions will be available on the easyJet Plus website.
22. easyJet may also vary or withdraw any benefits or any terms and conditions applicable to the benefits at any time.
Governing Law
23. These terms and conditions are subject to English law and the non-exclusive jurisdiction of the English Courts.